SMS TERMS & CONDITIONS

Effective Date: 5/20/2026

PROGRAM DESCRIPTION
By opting in, you agree to receive SMS text messages from Firebrand Designs, LLC related to your
inquiry, appointment confirmations, service updates, and account notifications. This is a
transactional and conversational messaging program.

MESSAGE FREQUENCY
Message frequency varies. You will typically receive no more than 4 messages per month per active
inquiry, though frequency may increase around scheduled work.

MESSAGE AND DATA RATES
Message and data rates may apply. Charges are billed by and payable to your mobile service
provider.

OPT-OUT
You can opt out at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any message.
After you send the opt-out keyword, you will receive one confirmation message and then no further
texts from us. To rejoin, reply START.

HELP
For help, reply HELP to any message or contact us at 860-419-4925 or [BUSINESS_EMAIL].

SUPPORTED CARRIERS
We support all major US wireless carriers including AT&T, T-Mobile, Verizon Wireless, Sprint,
Boost Mobile, MetroPCS, U.S. Cellular, Cricket, Virgin Mobile, and others.

CARRIER LIABILITY
Carriers are not liable for delayed or undelivered messages.

PRIVACY
See our Privacy Policy at https://firebranddesigns.net/privacy-policy/ for details on how your
phone number is collected and stored. Mobile information will not be shared with third parties or
affiliates for marketing or promotional purposes.

CONTACT
Firebrand Designs, LLC, P.O. Box 1109, New London, CT 06320. Phone: 860-440-6052.