PRIVACY POLICY
Effective Date: 5/20/2026
Firebrand Designs, LLC ("we," "us," or "our") operates https://firebranddesigns.net and is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. INFORMATION WE COLLECT
When you submit a form on our website (contact, free SEO analysis, or service request) we collect the information you provide, which may include: first name, last name, business name, email address, phone number, and any details you include in the message field. We also collect technical information through cookies and analytics tools (IP address, browser type, pages visited, referring URL).
2. HOW WE USE YOUR INFORMATION
We use the information you provide to respond to your inquiry, deliver the services you request, send service updates, and improve our website. If you provide a phone number and opt in to text messaging, we will use your number to send messages related to your account, appointments, or specific services you have requested.
3. SMS MESSAGING AND CONSENT
If you opt in to receive SMS messages from Firebrand Designs, your phone number is collected through an explicit, unchecked opt-in checkbox on our forms. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages. See our SMS Terms page for full details: https://firebranddesigns.net/sms-terms/
4. NO SHARING WITH THIRD PARTIES FOR MARKETING
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of personally identifiable information described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third party.
5. COOKIES AND ANALYTICS
We use cookies and tools such as Google Analytics to understand how visitors use the site. You can disable cookies through your browser settings.
6. DATA RETENTION
We retain personal information for as long as is necessary to fulfill the purposes outlined in this policy or as required by law.
7. YOUR RIGHTS
You may request access to, correction of, or deletion of your personal data by contacting us at the address below. Residents of certain states may have additional rights under applicable privacy laws.
8. CONTACT
Firebrand Designs, LLC
P.O. Box 1109, New London, CT 06320
Phone: 860-440-6052
Email: privacy@firebranddesigns.net
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The effective date at the top reflects the most recent revision.
SMS TERMS & CONDITIONS
Effective Date: [DATE]
PROGRAM DESCRIPTION
By opting in, you agree to receive SMS text messages from Firebrand Designs, LLC related to your
inquiry, appointment confirmations, service updates, and account notifications. This is a
transactional and conversational messaging program.
MESSAGE FREQUENCY
Message frequency varies. You will typically receive no more than 4 messages per month per active
inquiry, though frequency may increase around scheduled work.
MESSAGE AND DATA RATES
Message and data rates may apply. Charges are billed by and payable to your mobile service
provider.
OPT-OUT
You can opt out at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any message.
After you send the opt-out keyword, you will receive one confirmation message and then no further
texts from us. To rejoin, reply START.
HELP
For help, reply HELP to any message or contact us at 860-419-4925 or [BUSINESS_EMAIL].
SUPPORTED CARRIERS
We support all major US wireless carriers including AT&T, T-Mobile, Verizon Wireless, Sprint,
Boost Mobile, MetroPCS, U.S. Cellular, Cricket, Virgin Mobile, and others.
CARRIER LIABILITY
Carriers are not liable for delayed or undelivered messages.
PRIVACY
See our Privacy Policy at https://firebranddesigns.net/privacy-policy/ for details on how your
phone number is collected and stored. Mobile information will not be shared with third parties or
affiliates for marketing or promotional purposes.
CONTACT
Firebrand Designs, LLC, P.O. Box 1109, New London, CT 06320. Phone: 860-440-6052.